Tuesday, September 4, 2007

ETS is full of shit.

I was working temporary at ETS (educational testing services). Let me just say that the way they treat not only their customers but also their employees is quite piss poor. I was today kicked off a temporary position (I did not like it, but I did give it a good effort, to be fair) with no warning because the supervisors, who by the way are mostly arrogant ghetto assholes hired from trenton had been complaining that I had been 'complaining about taking calls'. In other words, they were angry that I had forwarded a few customers to them because they didn't want to do any work. The first day, we were supposed to have a 'helpful support staff', but I found none of such. They are rude to customers on top of ripping them off, they have ridiculous fees, and management seems to completely ignore the complaints of customers. Oh well, at least I made $700.

But anyway, let this be a lesson that any company which has a monopoly will usually treat its employees like garbage, especially temporary ones. Quite a few people could not take the environment and quit on the first day, and today I was talking to someone somewhere else that spoke of how her friend had been at ETS for 15 years, yet they still treated her like shit. What is needed is some competition that uses more friendly customer service and will not yield to being 'taken over' by the monolithic roadblock on the road to education. Also, people need a bit of perspective. Profits are not the most important thing in the world. We're all going to be dead in awhile, and whatever you believe in, money will not matter by then. If a company's supervisors cannot even bothered to give feedback about how someone is doing before they...(I wouldn't say 'fire' because it was nothing but temp work)....discard them, then they're not really worth it. The ethics were poor but I still did my job. That brings me to my next point; temp agencies. The woman from Kelly services was extremely rude to me even though she admitted that she had no idea what was going on. I mean, maybe you should perhaps think before you kick someone off if you don't have any idea what has transpired? Just a thought. By law, they don't have to give me the courtesy of a warning, but it's what any decent human being would do. How much effort does it take, seriously? Yet another example of greedy corporate assholes gone too far. I was quite angry with this woman and her attitude, and frankly, I would have preferred to punch her in the face and call her a fuckass, but it's not worth the jail time/fine/et cetera. Maybe I should just seek permanent employment and neglect to mention the fact that I will most likely be attending college in February. I just need to pay for my fucking car.

Actually, a bit of thinking helped me come up with one positive to this situation: They spent about two weeks training me (while paying me about $600 after taxes), and they got basically nothing. Tehehe.

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